"Kiera and Jessica are smart, savvy, and responsible. I hired them to completely redesign my condo and, frankly, I couldn't have asked for a better first-time interior decorating experience. They stayed within budget and were able to show me materials, furniture, and accent pieces that I could never have discovered on my own. They don't receive commissions for any of their recommended options, so I never felt they were trying to sell me on something they didn't firmly believe in.
When I asked for additional options from their initial recommendations, they quickly provided them; however, I regret the few times I didn't take their advice. I liked having two separate sets of eyes on each recommendation, but they never put something forward that they both didn't agree on--which was comforting. Equally important, they were never late to an appointment, were able to accommodate my difficult schedule, and put up with me and my "first-time-jitters" throughout the entire process. Not only would I strongly recommend them to anyone/everyone, but I'm continuing to use them as I redesign my bathrooms."
"After researching design firms in the DC area, Residents Understood was a clear stand out in their client approach, design philosophy, stellar references and portfolio strength. From the project onset, they quickly identified our design style and project goals (including for each of our 6 family members), and made the entire collaboration process a dream come true. Communications could not have been any easier and they were incredibly responsive. RU created designs for our entire beach house including 5 bedrooms, TV room, and great room integration with kitchen.
They absolutely nailed it for each of the rooms and brought the wow factor for all ages (4 to 42)! Jessica and Kiera explained their approach, estimation and typical project life cycle. They were true to every word. Not only did we come away with an amazing design, but they stayed on budget and on time. Every step of the way RU is such a pleasure to work with and bringing their designs to our home was a breeze. Friends and family alike rave about our new interior space. They brought our personal love for style to life giving us an uber cool pad to enjoy for many years to come . No questions asked, we'd work with RU again on a future project!"
"From start to finish, Kiera and Jessica were a delight to work with. I can't say enough good things about their professionalism and capabilities. For my home office project, they truly did pull together the colors, textures and functionality with an expert eye. Everything they suggested for the space I purchased - and everything looks like it belongs perfectly. They gave me exactly what I asked for and made the experience fun and painless. I haven't stopped talking about my new home office and the work they did. I highly recommend to anyone needing help with a project, small or large."
"Residents Understood takes the time to get to know you, your style, your personality and how you live your day-to-day life in your home before they develop their design plan. Because they take the time to do this and because of their talent and experience, they transformed our great room into a place that we not only love but a place that reflects our personal style. I would highly recommend them!"
"There aren't enough positive adjectives to describe Residents Understood and their work. Kiera and Jessica are wonderful designers, immediately understood our design goals and nailed the look we wanted. They were flexible, passed along their trade discounts to us, were responsive to any questions or ideas and made sure to offer solutions within our budget. We couldn't be happier with the finished project. We have already hired them for another project (and will continue to use them in the future) and have referred them to several friends. They're simply fantastic and I'd HIGHLY recommend giving them a chance before hiring any other design team."
"I hired Residents Understood to help me with a design plan for almost every room of my 1140 sq ft 1950's ranch style home. They were really a breath of fresh air to work with from the very beginning. My house has its fair share of challenges - oddly shaped rooms, tiny bathrooms and not much storage space. The plan that they came up with is beautiful, practical, with the right amount of "cool" and just very...clever. I can't think of a better description. My friends were all amazed at how they were able to get my design aesthetic so perfectly.
This was my first experience working with a design firm, although not my first attempt. I had previously communicated with another designer who simply just didn't call me back after emailing back and forth a few times. I felt like my project was just maybe too small potatoes for her but I was still a little taken aback by it. Both Kiera and Jessica were very professional in all of their communications which I appreciated very much. It really did seem that they were happy taking on as large or as small of a project as you needed help with. In my case, they came up with the plan which I'm implementing myself at my own pace. But, they also do full service design implementation which I am confident would have been just great. In terms of cost, they charge an hourly rate which is a fair rate from what I researched and in the end, I felt like it was money well spent. All in all, I was wholly satisfied with my experience with Residents Understood and I would recommend them without any reservations."
"The team at Residents Understood did just that -- they took the time to UNDERSTAND our aesthetic, likes, dislikes, concerns, family dynamics, interests, etc. and morphed all that into a modern, chic space that screamed "us". Besides being incredibly talented, Kiera and Jessica are first and foremost professionals in every sense of the word. Their management of our project, communications, work products and meetings were always of the utmost caliber in quality and prompt in timing. I would highly recommend them to anyone looking for young, energetic and organized designers and I look forward to working with them again in the future!"